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Workplace from Meta

Workplace from Meta

Overview

What is Workplace from Meta?

Facebook at Work allows users to interact with co-workers through the Facebook interface.

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Recent Reviews

TrustRadius Insights

Workplace by Facebook has become a versatile platform for organizations to improve communication, collaboration, and engagement. Users …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Enterprise Live

$2.00

Cloud
per month per user

Enhanced Admin & Support

$2.00

Cloud
per month per user

Workplace Core

$4.00

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.workplace.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $4 per month per user
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Product Details

What is Workplace from Meta?

Workplace is a business communication tool from Meta that helps teams stay connected in a simple and secure way. With familiar features like Live Video and Groups, users can share information, engage your employees, build culture and connect people anywhere, anytime. It is designed so the user doesn't need to be an IT genius to use it, and so that anyone can pick it up and get started straight away.


Workplace integrates with tools like Office 365, Google Workspace and ServiceNow, or the user can build custom integrations to connect any other tools relied upon. The vendor states that security and privacy are at the heart of Workplace - user data belongs to the user, and it is kept separate from Facebook.


Workplace boasts over 7M users worldwide.

Workplace from Meta Screenshots

Screenshot of Use groups to communicate with a team, region or entire company. Make sure that important updates get to the right people, and listen to feedback through comments and reactions on posScreenshot of News Feed helps every employee stay up to date with the information they care about, without getting distracted by the rest.Screenshot of The Knowledge Library is a new home for your key resources. It's a single place to create, store and share static content such as HR policies or working from home advice on desktop or mobile, so your company knowledge is accessible and discoverable.Screenshot of Go live from a mobile phone or Portal. It's the perfect way to check in with your team, especially when you can't be together in person. And unlike email, you can get feedback or answer questions in real time through comments, likes and reactions.

Workplace from Meta Integrations

Workplace from Meta Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesGlobal
Supported LanguagesGerman, English, French, Italian, Japanese, Portuguese, Spanish, Vietnamese

Frequently Asked Questions

Facebook at Work allows users to interact with co-workers through the Facebook interface.

Workplace from Meta starts at $4.

Microsoft Teams, Slack, and Microsoft Yammer are common alternatives for Workplace from Meta.

Reviewers rate Support Rating highest, with a score of 8.4.

The most common users of Workplace from Meta are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(280)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Workplace by Facebook has become a versatile platform for organizations to improve communication, collaboration, and engagement. Users have found it beneficial for various use cases, such as sharing activities and showcasing the work of different departments and teams. The software facilitates collaboration by collecting information and gathering feedback for events. It has also helped create a sense of community, especially for remote or distributed teams. Workplace by Facebook enables effective communication between different departments and teams, making it ideal for inter-department projects. Users appreciate its convenience in sharing large design files and collaborating on projects without relying on email or other channels. The platform has been used for posting, advertising, communicating, promoting, and educating clients about company services. Additionally, it addresses employee communication and engagement issues by running campaigns to improve engagement and address survey feedback. Workplace by Facebook has been especially valuable during the pandemic, allowing organizations to lead teams remotely, make announcements, and facilitate conversations among colleagues at all levels. Its effectiveness in improving corporate culture and morale is evident through enhanced conversations and communication between colleagues, peers, and senior leaders. The software replaces other collaboration tools, improving centralization and organization of team communication. Overall, Workplace by Facebook offers fast and efficient communication through instant messaging, video chats, project collaboration features, and news sharing. It provides an easy way to inform colleagues about daily events, new projects, and provide access to files and forms. The tool saves time in meeting organization through conversational meetings while improving coordination for better teamwork within small organizations. Workplace by Facebook has emerged as a solution to improve collaboration across organizations with its focus on fast communication and organizing collaborative ideas. It reduces reliance on email conversations for remote users while fostering a sense of belonging that increases employee retention within organizations. The platform's success is supported by encouraging leadership communication, active participation from associates, connecting different locations and teams for collaboration purposes using champions or team leads to increase activity on the platform.

Workplace has become an integral part of company-wide communication and collaboration strategies. It serves as the main broadcast communication tool alongside email, enabling themed groups for sharing updates and information among different departments and interests. Workplace Chat is used as the primary direct messaging application for efficient communication throughout the company. The platform significantly reduces internal email traffic while creating communities of interest within the organization. It is valuable in remote work scenarios, allowing employees to stay connected while working from home and facilitating large-scale meetings through broadcasting and recording features. Users utilize Workplace to share tips, personal life experiences, and other relevant information. The software is recommended by users and has been adopted by some of them. Workplace serves as a communications and collaboration platform for sharing ideas, brainstorming, and disseminating important company news and updates. It is also used for quick polling and surveys to gather feedback from employees. New employees are introduced to Workplace as a way to get up to speed quickly and integrate into the company's communication channels. The software has found applications in various departments, such as the research department, where it is used to receive daily work details and for after-office hours communication. In musical organizations, Workplace helps communicate with all workers and maintain effective communication between directors and their teams.

Marketing and sales departments are among the most active users of Workplace, utilizing it to share insights, improve communication, and enhance collaboration within the organization. By solving issues related to communication, organization, and management, Workplace provides a centralized hub for daily interactions and work. This has become especially important during the COVID-19 pandemic when remote work has become prevalent. Workplace enables organizations to broadcast events, celebrations, and announcements to all employees easily. It functions as a central messaging tool for posting updates, creating group chats, and checking in with each other.

Workplace by Facebook finds applications across departments in an organization. For example, HR channels use it to publish urgent updates while providing a platform for colleagues from different departments to discuss activities, share documents, and provide project updates. By keeping the whole organization connected socially and professionally, Workplace contributes to improved employee morale and satisfaction.

Real estate agencies have utilized Workplace to bring all realtors and workers together on one platform for effective communication, document sharing, and referrals. Its implementation brings transparency and employee-friendly communication across the organization.

Workplace serves as the central communications hub of companies looking to foster a sense of belonging among their employees while keeping them updated on important information. In an office that works on geographical map elaboration, Workplace is used to communicate goals, map reviews, delivery times to customers, and analyze factors such as region inclusion. The software also helps connect international offices on one digital platform, allowing employees to share knowledge, collaborate, and get to know one another. Workplace from Facebook meets the communication needs of large organizations with a large number of employees, facilitating 1:1 connections across the globe.

PR departments leverage Workplace to connect with followers on a more direct and personal level, enhancing recruitment efforts and expanding networks. However, some users have faced challenges with integrating Workplace into their workflow due to privacy concerns associated with Facebook.

Overall, Workplace by Facebook has emerged as a versatile tool for organizations to improve communication, collaboration, and engagement. Companies use Workplace on a daily basis for communication, including text and audio calls, sharing important information, project updates, and social posts. It has become an essential platform for group collaboration, project management, meeting assistance, and integration with other applications like Office 365.

Non-profit organizations have found Workplace to be a convenient and easy-to-use tool for file sharing and group chat. It serves as a central hub of communication within organizations, helping members stay informed, aligned, and focused on shared goals. International organizations with offices in multiple countries have adopted Workplace as a forum for networking, social interaction, and collaboration.

The software offers benefits across various departments such as Marketing, where it supports social media management and message hierarchy. Workplace by Facebook replaces the need for multiple disparate technologies by serving as a centralized location for company communications, including internal chats, company announcements, and wikis.

Users who switch from other communication tools like Slack often appreciate Workplace's tidier organization and its ability to discuss different topics in separate publications. Moreover, its familiarity as a Facebook product drives people to use Workplace more than other applications. Its features such as news feed, live streaming, voice and video calls make it a comprehensive solution for effective communication within the organization.

Edelman utilizes Workplace for corporate communications, including updates on policies, benefits, learning opportunities, and document management. The platform also encourages staff networking and socializing, which is especially beneficial for remote employees who may not have regular opportunities for interaction.

In conclusion, Workplace by Facebook has proven to be an invaluable tool for organizations across various industries. By addressing communication challenges and facilitating collaboration and engagement among teams, it empowers employees to work together efficiently regardless of their geographic location. With its wide range of features and versatility in supporting different use cases, Workplace has become an essential part of modern organizational communication strategies.

The user reviews highlight several recommendations for Workplace by Facebook:

  1. Customization ability: Users highly recommend Workplace by Facebook for its customization features, allowing companies to personalize the platform according to their specific needs.

  2. Real-time information sharing: The platform's real-time information sharing capabilities receive praise from users, as it enables efficient communication and collaboration.

  3. Integration with personal Facebook accounts: Users appreciate the seamless integration of Workplace by Facebook with personal Facebook accounts, providing a way to connect with coworkers without adding them to personal social networks.

In addition to these recommendations, users suggest trying Workplace before making a decision, ensuring all employees are onboarded, reducing the number of emails sent, setting guidelines for proper usage, raising awareness through marketing efforts, and maintaining a professional environment on the platform. Some users also mention considering privacy concerns and addressing potential distractions. Overall, Workplace by Facebook is highly recommended for improving communication and employee engagement.

Attribute Ratings

Reviews

(1-23 of 23)
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Score 10 out of 10
Vetted Review
Verified User
Workplace from Meta is used to connect our 15 international offices on one digital platform; helping our people share knowledge and expertise, get to know one another, and collaborate across regions and time zones. It enables us to effectively share globally-relevant news and updates, as well as creating a one-stop-shop for our people to go to for all knowledge related to the business (such as HR policies and training documents).
  • The Knowledge Library is an easy and efficient way of consolidating policies, documents and training materials into one place.
  • The Draft For feature allows comms teams to create posts for senior leaders within the business with ease; cutting down the amount of admin required to launch campaigns.
  • The analytics provided make it really simple to track campaign progress, usage numbers, and high-performing groups in order to measure and report on ROI.
  • It would be helpful if personal information could also be linked with the identity provider, so that all information could be filled out based on the individual volunteering it once
Workplace [from Meta] is particularly useful for global companies or those with dispersed teams, as the social nature of the platform allows for people to review and catch up on content in their own time and for senior leaders to create and publish content in a variety of ways (video, written, etc). It also encourages open discourse, allowing people of all levels throughout the company to engage in conversations and showcase ideas and contributions.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
An all-in-one tool for internal communication. We use it in a single department, the Marketing team, it is an internal communication tool, it helps us to support the social media management of our organization. Sometimes it allows us to move the messages according to the hierarchy necessary for the response
  • Unite the working groups
  • Simple interface similar to the use of Facebook
  • Very focused on companies
  • Projects management
  • Task management
  • Monitoring and saving of the most relevant communications
It seems to me a very appropriate tool for large organizations in need of having a single internal communication platform to not abuse the sending of emails. On the other hand, I think it still lacks development to simplify many things, it is also overwhelming for small companies, for few employees it may have a large learning curve
Score 10 out of 10
Vetted Review
Verified User
It is being used across our entire company in order to improve collaboration in the workplace and communication. The overall hope is that it will reduce the amount of emails that are sent throughout the business in total. It addition, it allows you to make groups so that it's easier to collaborate with your business segment, across business segments, or in specialized groups you're doing projects with.
  • Collaboration
  • Communication
  • Lower volume of emails
  • Group capabilities
  • File sharing
  • Older co-workers are less likely to use it.
  • Can be a time sink at work, people get distracted.
  • Only effective as long as the people you need to communicate with are also using it.
It's definitely appropriate if you want to improve your messaging and collaborative abilities within your company. It makes it easier for people to communicate both during and outside of work hours, which is especially important depending on the nature of your work. It has also reduced the volume of emails that people receive and send since now people can just share things in a Facebook group or message someone. If you think your workers will get distracted easily or post things that should only be on a personal social media place then its definitely not appropriate for your workplace. In this case, it will end up just being a platform where your employees will go to pass time.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Workplace by Facebook among the whole organization. Most of our employees are encouraged to use it on a regular basis. We generally use it on a daily basis to discuss what's going on in which department. We share our documents with others in respective groups. For new projects, every team member is asked to give updates in the project groups, so that every team member knows the latest status. We generally share data and documents with each other via Workplace by Facebook. Most of the time, it's very easy to use instead of other methods of internal communications. Workplace by Facebook, at our organization, helps greatly to keep connected with each other socially and professionally.
  • Its layout is very similar to regular Facebook, so it looks familiar and easy to use. Members do not need to be trained to use it for the first time or later on.
  • We can create different groups for different departments or different projects according to our needs, and share required content over that group only; it's a helpful way to discussions, collaboration, etc.
  • Its pricing is suitable for a small or large organization.
  • It has nice mobile apps, which helps us to keep connected with the organization and project while we are away.
  • The chat feature is inbuilt in Workplace by Facebook, so we don't have to use other apps for that purpose.
  • If they could add some more features to track project statuses or task updates, it could be a great help for most of its users.
  • There could be some way to save us from managing two Facebook accounts, i.e. personal and workplace. Maybe one common portal for both.
  • Sometimes Workplace by Facebook distracts our focus, as its main wall shows endless content shared by other mates, which helps to disturb focus from the work.
Workplace by Facebook is well suited for the day-to-day requirements of internal online communication in an organization. We can keep connected with other colleges in a very easy and familiar way. These needs include: chatting with colleges, documents or data sharing with other team members, posting live updates about projects, etc. Workplace by Facebook is well suited for these scenarios. I think it's less appropriate for posting personal or non-professional updates or content.
João Almeida | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workplace by Facebook is being used to inform colleagues about daily events and new projects. It also serves as a place to put out pdf files, photos, and forms for easy access for staff. HR and Building Events keep staff updated as much as possible of all the work that is being done with departments and building renovations, etc.
  • A very quick platform for sharing insights and following any on going discussion.
  • Chat feature and mobile device support.
  • Inform other people about relevant events.
  • The groups are not well organized IMHO.
  • It would be great to have Workplace by Facebook as a part of my personal Facebook social network account.
  • Not possible to control what information you want to see in groups, as the quantity of information can become quickly overwhelming.
Workplace by Facebook is a very good and intuitive way to have efficient conversations with groups or individuals. It is perfect when you need to post an item for review and have a real-time conversation with other team members. It is best suited in small organizations and in big organizations, Workplace by Facebook can be used in between departments for communication between team members and team leaders.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workplace by Facebook provides a relatively easy solution for group collaboration efforts in a company or organization. It helps provide a streamlined approach to project management, meeting assistance, and can be integrated with applications like Office 365. It also has a robust set of calling and communication options that can fit in with users utilizing different hardware systems.
  • It has a relatively easy to use interface and makes meeting management tasks less stressful.
  • The software can also help streamline general employee interactions, meetings, and communications in one environment.
  • The newsfeed can become too cluttered if highly utilized.
  • Depending on one's hardware specs, the video conferencing tools can be limited. However, that is the same with similar products.
  • Some of its features may lack data privacy transparency rights.
  • Some of the functions are not as streamlined resulting in more tedious interactions with the program.
It works very well in a company or organization that doesn't already have integrated HR style systems in place. It's not perfect and some features can be more tedious to use than others. Many do seem to like its easy to use interface and find it more approachable than other products.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Workplace as a platform where our staff can "hang out". This kind of platform is especially important for our remote staff who normally don't have the opportunities to network and socialize with others.
  • It is very similar to Facebook, so it is very easy for staff to learn to use.
  • Free to use.
  • A lot of Gif options and our staff enjoy using them.
  • Can't think of any!
Even though it allows you to create groups/teams, we find it less helpful when it comes to teamwork collaboration. We find it extremely helpful to provide a networking platform for remote staff.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our company uses Workplace on a daily basis. We use it for communication, both through text and audio calls, between team members. We also use many different groups within Workplace, like an Announcements group where we post important information, or Current Projects to share what we've been working on with the team, and even a Social group to post things from our everyday lives.
  • Team communication.
  • Announcements.
  • Social.
  • It could have a cleaner desktop interface.
  • I've had a lot of audio problems with calls.
  • Sometimes takes a while to refresh if my computer falls asleep.
Workplace is great for keeping up with team members and easily chatting with them throughout the day. Our company focuses a lot on interrelated projects, so there are often many different people working on one project at the same time. Workplace makes it easy to discuss these projects with our team members without having to go through email.
Sonia S. Babani | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I work at Delta Airlines and at the moment the entire company, including ground staff and corporate colleagues, all use the platform. After trying many internal social platforms, this one has the highest adoption and has created a multitude of more conversations and communication between colleagues, peers, and senior leaders. By improving the corporate culture and morale through the social platform, we have also been able to understand the latest company events, announcements, and accomplishments by all staff through pictures, videos, posts.
  • It provides the ability to instantly post something the same way you would on personal Facebook accounts to let the company know of a success story, announcement, or praise for another employee.
  • The ability to stay logged into your personal account and access your company login through the same portal. This has drastically increased adoption versus any other internal social media channel that we have tested in the past.
  • The ability for others, even those you don’t work with, to comment and share posts that team members have shared. This allows for digital virality within the company, which helps foster a healthy corporate culture digitally.
  • Since most people use Facebook for their own personal social networking, the ease of figuring out Facebook for work is exceptional and get more people to adopt the platform and use it on a daily basis.
  • So far, it has addressed every need that we have had as a company. If anything, our company can work on adopting the platform even more, especially with ground staff that have wins and learnings onboard aircraft and at the airport. Being on the corporate side of the business, I would love to see some way to encourage these types of employees to post and share more.
  • I would also like to see if there is a way to have an element of paid social on the internal side so that more important announcements and press releases can be shared and can show further up on every employee's feed when they log in.
It’s easy to use and is so similar to how we use Facebook for personal social networking. However, I can see how this becomes a problem when employees are spending too much time on the platform and less focus on the job. This especially applies to employees that work front line.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I have used Facebook's workplace, but not in my Organization. I have used it in the non-profit organization that I volunteer for. It's a very good tool, and is actually free or costs very little. It's made it easy to share files and do a group chat. It's convenient, easy to use, and available for free.
  • Group Chat.
  • Newsfeed -- this is kind of unique for a connectivity tool like this.
  • Video calls through phone make it very convenient.
  • It is not very popular.
  • The pricing is very reasonable, but not many are aware of it.
It is well suited for a non-profit or any social groups where the budget is low but communication plays a key role. It helps in sharing files, media, photos/videos, etc. Many big Organizations may not choose Facebook's workplace, as it may seem like a social media tool because of its association with Facebook.
Chandan Vishwakarma | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Workplace by Facebook is being used by the whole organization. It is originally implemented to bring everyone at one place and share their Experiences, Problems, Knowledge and thoughts with each other. People from all the Hierarchy are collaborated at one place to have the transparency of What is happening across organization and locations. Idea to Bring workplace is to have more employee friendly communication.
  • No need to Send a Friend request and wait for acceptance to start Communicating. Everyone in the organization is already connected to you.
  • You can understand the hierarchy more easily, Communicate the Cases directly to the concerned person/team, Post an experience across the platform for everyone.
  • This Has the capability of removing the legacy Internal chat application and use Workplace Instead.
  • Adapting to this software does not take a moment if you have ever used the Facebook. Everything is exactly same except you don't have to send the friend request.
  • If Workplace by Facebook can adapt to Screen Sharing and other Content Communication which is highly required across the Industry, it will be a total game changer.
  • Strictness to more user data on the profile page will bring more transparency within the organization. Like Basic User Photo, Designation, Location. etc
  • Having Badges/Levels for the Users based on their contribution across the organization and teams can make the Workplace more interesting and quick adapting.
Workplace by Facebook is something like a social Community. It is very much effective in the cases where an individual wants to raise a point/concern/issue /idea and people can look at it and respond or take action if required. The Voice reaches to all the hierarchy at the same time and no time on approvals or clearance is taken. The Output is very much transparent to everyone.
September 26, 2019

More collaborative work

Gabriela Band | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workplace is used as the central communications hub of the company. It is used across the board and it fosters a sense an of belonging across all areas of the company. On companies that are very big, it is a good tool to make sure you can see how your work impacts other areas and keep up to date with the company´s updates.
  • Instant social feel: very easy to use.
  • Works on any device. Designed for mobiles and on the go workers.
  • The Groups feature is very well designed and very useful.
  • Very easy to get distracted. There is a risk to scroll endlessly without any use.
  • Notifications can be annoying and not customizable enough.
  • Very hard to track project updates on the platform and focus on one single issue.
Workplace is perfectly suited for very big organizations that need to make sure every employee understands their mission and can get a birds-eye view of what each area is doing. It is useful for companies that work in different geos as it makes you feel closer to colleagues that you may not meet face to face.
Aditya Gollakota | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is being used as a social and collaboration tool across the organization, with professionals sharing moments from their work life.
  • Familiar user experience.
  • Same features as Facebook.
  • Focus on groups and communities.
  • Integration with other enterprise backend tools is lacking.
It is well suited for organizations which look to enhance the internal social media experience for their professionals, as Workplace is identical to Facebook.
September 13, 2019

A social approach to work

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Workplace is being used across the organization in order to collaborate and be aligned on our shared goals. As the central hub of communication of the company, Workplace helps each member be informed and updated about the company´s current initiatives and plans as well as allows groups and teams to organize and communicate to focus the efforts on things that will have an impact.
  • Extremely easy to use as-is modeled on Facebook's platform.
  • Works well in any device (mobile and desktop).
  • Very easy to upload media and share it with the teams.
  • It can be used for distraction rather than focus.
  • Hard to keep track on threads.
  • Notifications system needs to be improved.
Workplace is good for big organizations or remote locations where a central hub of communication is very useful and you can foster a sense of community and closure between different teams that work in different time zones. It is useful for big international companies but may not be best for smaller organizations.
Adam Montgomery | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Workplace by Facebook is used by our entire organization. We use it as a communications and collaboration platform to share ideas and brainstorm. It's a great platform for sharing important company news, updates, and events. We also use it for quick polling and surveys to get feedback from employees. It's one of the first things we introduce to new employees so that they can get up to speed.
  • It is so easy to introduce to employees because it has the same look and feel as Facebook, which the majority of our employees are already familiar with.
  • It's a communications, collaboration, and file/document sharing tool all rolled up into one. It eliminates the need for other software.
  • Our HR team uses it constantly to keep employees up to date on company news and for polling to get feedback on new initiatives.
  • There's a slight concern over the privacy and security of company and employee information. This concern is increasing with each revelation about Facebook's use of data.
  • I am not a fan of the Messenger and Workplace App being separate; just like with regular Facebook. I wish they were combined in the same app.
  • Although overall I do find Workplace by Facebook productive, occasionally I find myself losing time by scrolling and clicking too much on company gossip and news.
To me there's not a better tool out there for sharing company and employee news. If you use Facebook, then you will have no problem transitioning to Workplace by Facebook. If you are concerned about getting distracted and losing time (which may happen on Facebook) don't be concerned. The developers of Workplace by Facebook have really done a good job about making it a productivity tool first, and a social tool second.
Fedor Paretsky | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Workplace by Facebook as our centralized communications and file-sharing tool that integrates with some of the other collaboration tools that we use, like Box and Jira. Workplace by Facebook previously replaced our premium Slack channel and has been a better solution for centralizing and organizing team communication, as well as extending remote productivity.
  • Cheaper pricing -- All of Workplace costs just $3 per user, and it replaces most of the vital tools that Slack charges more money for per month.
  • Since most of the tools follow the design of the rest of the Facebook interfaces, it's quite easy to learn and on-board.
  • It's really easy to configure privacy and security settings, and the security offered by Facebook is pretty good in general as well.
  • While the integrations bring collaboration to Workplace, it would be nice to have more collaboration, presentation, and productivity tools that are native to the platform.
  • Some of the interfaces can be slow to load -- This is a shared issue with Slack, and I haven't seen a collaboration platform get this right yet.
  • Sometimes, there's too little contrast from the rest of Facebook. People tend to interpret the platform as more of a social setting, which can detract from the discussion, compared to other workplace-only tools like Slack.
Workplace is easy to set up, quite affordable, and generally a good option for most companies of any size. While it lacks some of the integral features and extensions that Slack has, it seems that Facebook is progressively extending functionality to become more competitive with Slack. For companies that need those integral collaboration tools, Slack might be a better option, but for teams that are looking for a more familiar interface and super-simple onboarding, Workplace by Facebook is the winner.
Marlon Seijas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
This tool is being used by the people who are part of the research department. Approximately one of the two persons receive details of their daily work in this way. It is also necessary to emphasize that the tool is extremely useful after office hours. Our research is aimed at trying to find solutions to housing problems and food production.
  • The communication is constant and in real time
  • The problems need immediate actions and cannot wait more than a day.
  • The tool can be used anywhere as it can be used on your smartphone.
  • If we do not have well established times with respect to our task, work will reach our home.
  • If we are not efficient in our work in the office, work at home can bring setbacks to the project
  • It is necessary to try as much as possible not to mix the work of the office with our home activity, since it is very easy for our office work to move to our house and disrupt our daily life.
We can say that this tool is quite useful in the field of research because in our case, our team spends a lot of time in the field gathering information to be processed in our offices. That is to say, in our opinion, this app is useful because we have a large team and need to communicate regardless of the distance to solve problems inherent in their work as soon as possible. On the other hand if we do not need this type of activity because our company is not yet at that level of marketing, we would consider another tool more appropriate to the circumstances of the organization and the work that is desired.
Yemsi Pino | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I work on the geographical elaboration of maps and the documents that come along the map. In my office, I use the software along the whole department, in order to communicate better to understand the goals of any map required, the reviews of the maps and the documents, and the delivery time in which the customers really need the products. The business problems that we address are the communication factors between the customers and the labor office, the analysis factors that need to be included and the region to be on the analysis. It is a very complex service that we manage in a very simple way with Workplace by Facebook.
  • Closer bonds with coworkers and customers
  • Opportunity for fast communications
  • Flexible and easy to use
  • Doesn't mix up with the personal Facebook
  • Following a task manager is kind of hard
  • It is confusing to ensure what tasks are done
  • Too many communications without sense might be noisy
I would like to recommend the software for product development. If the leading group is relativity small, you can have a really great working group session and get the work done really fast with communication through Workplace by Facebook. I recommend it because most people use Facebook already and the use for work is similar in most cases, this is one of the advantages. It's great to work as a social group in order to get to a goal.
Adenike Omoboriowo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it strictly for fast and efficient communication among the different teams at Iroko Tv. Workplace enables us to send instant messages, video chat with other colleagues, collaborate on projects via groups, and share or follow news about the most important updates to our organization. Overall, Workplace enables us work better together as teams across Iroko Tv.
  • Familiarity: Workplace by Facebook has a familiar user interface and function similar to the Facebook social networking platform. This makes it easy for new colleagues at my workplace to pick up the workings and functions of it in a matter of hours.
  • Better Interaction: On a daily basis at work, I get to communicate officially with less than ten people in a company with over a thousand staffs. Thus, I have no bond or official interaction with colleagues outside my team and department. Workplace by Facebook has made it possible to interact with a lot of my other colleagues with whom I have no official contact. Practically every week, I get to know new faces at my workplace all thanks to Facebook.
  • Integration: Workplace by Facebook integrates well with our everyday third party programs at work such as Microsoft Azure, Okta, Salesforce ,Onedrive and Bluejeans. Workplace's integration with Bluejeans has been especially beneficial to the staffs at Iroko TV. Workplace's integration with Bluejeans has enabled team members to host meetings on Bluejeans and stream it live to be watched by interested colleagues.
  • This is very important in situations whereby some members of a project are unable to make it to a remote video meeting and this happens every time. In times past, we needed to take a note of the most important discussions at the meeting and email to the absent members, but most people rarely bothered reading the notes . With the Bluejeans integration with Workplace, project team members simply follow the meetings live via streaming on Workplace.
  • I dislike that despite the fact that I have a Facebook social network account, I have to start all over again to use Workplace by Facebook. It would be great to have Workplace as a part of my Facebook social network account, allowing me to use both at the same time.
  • I dislike that to access Workplace by Facebook, I have to use a virtual private network. Also, it is almost a clone of Facebook social network and does very few things which I cannot do with my Facebook social network account ordinarily.
  • It would be great if users are allowed to control what information they want to see in groups, as the quantity of information can become quickly overwhelming.
Employee Engagement - Workplace encourages employees in an organization to engage better with one another by collaborating better on projects and exchanging ideas around specific topics and interests, improving the bond amongst team members.

Efficient Conversation Flow - It alters the email chain present in most organizations and encourages the staff to communicate informally, easily and efficiently via the different conversation mediums provided for users of this program like instant messaging, HD video and crystal-clear voice calls for one-to-one or group conversations. It ensures that team members communicate via emails only in the most formal of situations.

Conversation Management- Workplace makes it easy for team members in an organization to search for past conversations between colleagues and teams, find shared project documentations etc. all thanks to its effective search algorithm which makes it easier for users to go back in time to locate important data.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Using Workplace in an organization makes connectivity in between employees easily. Ideas are shared in one place and it can track all the previous chats, posts, etc., also. Since Facebook is familiar to almost everyone now it drives people to use it more than any other application. News feed, can go live, voice call, video call - these features helps communication with other team members and can make a organization's product better. Regular updates of Workplace, secured data, sharing of files and chats are the key points.
  • Regular Updates, new features almost every week.
  • Can share files and edit there, makes sharing data easy.
  • Both private and group chats, video, voice calling features.
  • Connectivity within a whole organization, converts ideas to action.
  • Less interaction among people face to face, more dependent on this type of product.
  • Needs fast Internet connection.
  • Lacks the option to add work-specific tools.
  • Must contact the company to apply rather than simply signing up.
Since Facebook is known to everyone, using their Workplace tool has become easy. Encouraging colleagues to use Workplace, post new and interesting articles so that it can help them to make a better product. Smart discussions, debate and and get their suggestions. Communication for announcements and teams is very effective. Get knowledge of what's going on inside an organization.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Workplace by Facebook is being used across the entire international organization. The organization has country offices in about 40 countries, plus 3 locations in the US, one of them being headquarters, so the leadership was looking at a forum/networking/social tool that would enable people to meet each other, talk shop, make plans and interact socially.
  • Ease of use - it's just like a personal Facebook, but only with your coworkers.
  • Ability to control notifications. My personal choice is to have a daily digest of posts by groups and people I follow.
  • Exceptional support from the Facebook team in implementation for admins.
  • A variety of admin options to have groups that are mandatory to join (official announcements, for example, or your own team).
  • Since it's an app or browser-based interface only, it doesn't work for in-the-moment discussions. For that we still use Skype.
  • Mobile app is not as clean as the original Facebook (that has been improving).
  • There is no guest feature to add people outside the organization (who do not have an organizational email) - consultants or interns, for example.
For organizations that are working on improving overall cross-team communication and information exchange/discussions, this is excellent. The ability to create groups based around teams, projects, and interest areas is useful and creates not only great channels of communication, but a sense of buy-in and camaraderie.

For teams that are struggling to communicate in the moment on projects that require everybody's instant participation and input, this will not work and requires an additional solution.
Zaina Kroschinski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Facebook at work is regularly used by our marketing coordinator. We use it daily to post, advertise, communicate, promote and educate clients about our company and services that we provide. This serves us a direct portal to communicate with our clients and answer any questions or comments they may have.
  • Provides the public reviews about the company. So you can evaluate people's opinions before committing to the company.
  • Allows people to comment about their personal experiences with the company, so you can get a better understanding of what to expect from the company.
  • It works well for advertising properties because your posts show up in public feeds for everyone to see on a daily basis.
  • It allows existing clients to comment about their bad experiences which may tarnish your relationship with other followers and prospective clients.
Facebook at work is well suited, because most people already use the website for their personal interactions and entertainment. I regularly see posts about my business, and I like to help promote their ads and posts by sharing them on my feed for my other friends and family to see.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Its being use for recruitment for our students and for our searchers. Its also a great tool for worker recruitment because normally people that studied in a specified field will have a network of contacts in that same field so when a job offer is opened. It's great having people sharing it on social media.
  • Show people what your business does good
  • Ease the recruitment of customers
  • Ease the recruitment of good workers
  • Facilitate the intern communication when emails arent used wisely
  • the main problem aint the product itself but how workers uses it. Business allowing it at work needs to enforce strong policies about it to be sure people are getting paid to do their work and not use Facebook all day.
  • Hype on Facebook about your business can be good... but it can be bad also and it aint everyone's strenght to know how to deal when bad hype is on.
  • Personnal stuff from the user and corporate stuff is mixed
Good: Recruitment, promotion, good worker recruitment, communication and lot more! Bad: Doesn't adequately handle communication or discussion thread about something no so shiny about the business. Workers that are procrastinating.
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